Precision Paralegal Services has been cost-effectively representing our clients for over 20 years. With over 150 years of combined experience and having completed over 20,000 courtroom hours, this makes Precision Paralegal Services the right choice to represent you.
Michelle L. Haigh
President & Senior Licensed Paralegal
Michelle Haigh is a licensed paralegal and founding partner of Precision Paralegal Services LLP, and has 20 years’ experience in the Small Claims Court. Michelle graduated with Honours from the Paralegal Studies program at Sheridan College in 1996. She also holds Faculty of Law Certificate(s) in ADR/Advanced ADR from the University of Windsor.
Michelle was first appointed to the Paralegal Standing Committee at the Law Society of Upper Canada in 2006 by the Attorney General of Ontario. Since then she has worked with the committee to establish the by-laws governing the paralegal profession and the licensing process. Michelle continues to sit on the Paralegal Standing Committee, and has been the Chair since April 2015. Since regulation, the paralegal profession has gained respect and integrity.
Michelle is also a member of the Toronto Small Claims Court “Frequent User Committee”, Humber College Program Advisory Board, and former member of the Sheridan College Advisory Board. Michelle has also been an appointed director of the Board of Directors for Legal Aid Ontario since 2011.
Michelle handles an array of client files from large corporate matters to individual matters. Michelle likes to be challenged by her files and wishes to continuously expand her knowledge.
Chief Information Officer & Vice President AB & BC
Brent Nyznyk joined Precision Paralegal in 2014 and, with the executive's support, quickly began transforming through technology the way that the firm delivered legal services.
Precision Paralegal Services has grown over the years to become one of Canada's largest paralegal firms representing its clients across Canada in Small Claims Court, Highway Traffic, and Landlord/Tenant matters.
Brent's experience as the CTO for Fidelity National Financial Canada, one of Canada's largest title insurance and mortgage processing companies, provided him with the experience and knowledge to develop and implement the systems and processes to manage large volumes of matters while maintaining a high degree of client satisfaction.
During his time with Anderson Sinclair LLP, a national legal recovery firm, he led the legal team that legally recovered over 100M for many of Canada's largest financial institutions and telecommunication companies. This experience provided him with the knowledge of Canada's legal processes and the methods to successfully enforce judgments nationally.
Brent is located in Calgary, AB, and is growing the firm West of Ontario and managing the Calgary, Edmonton, and Vancouver offices. As an Alberta Court Agent, you can often find him often at the Calgary or Edmonton courts or assisting his clients virtually or in person at our offices.
Brents's other responsibilities include corporate business development, intake and consultation management, online marketing and social media, recruitment, and managing the national IT infrastructure and processes.
Manager of Operations | Licensed Paralegal
Carly joined the Precision Paralegal team in January 2016 as a student intern from Humber College. She quickly expanded her knowledge and assisted the team in all areas of the practice. Carly successfully completed the paralegal licensing process in the fall of 2016. As a licensed paralegal, Carly has become an indispensable member of the Precision Paralegal team. She is extremely knowledgeable not only in the Ontario Small Claims Court rules and procedures, but Alberta and British Columbia Small Claims Court rules and procedures as well. Carly has also exhibited great strength in applying her legal research skills as well as drafting complicated legal briefs.
Senior Licensed Paralegal
Fred Suter joined Precision Paralegal Services LLP in August 2018. Fred previously owned and operated a successful paralegal practice for 23 years and has extensive expertise in Small Claims Court and Landlord and Tenant matters. Fred is a licensed paralegal and roster mediator with the Ontario Mandatory Mediation Program with the Toronto Superior Court of Justice. Prior to beginning his paralegal/mediation career in 1995, Fred had a thirty-year career with the Government of Ontario; beginning with the Ontario Provincial Police, followed by the Ministry of the Attorney General’s Office of the Public Guardian and Trustee; and finally, the Criminal Injuries Compensation Board. He is past-president of The Rotary Club in Burlington, where he has lived for over 30 years
Stephen M. Fielder
Senior Licensed Paralegal
Stephen began his legal career over 12 years at a downtown Toronto law firm, working first as a law clerk, then as office administrator. As a member of the Institute of Law Clerks of Ontario, he completed courses at the Ontario Institute for Studies in Education in both real estate and estate law. Moving to a Brampton firm as administrator in 1989, he began to use the Small Claims Court to recover the firm’s outstanding receivables.
Stephen opened a paralegal practice in Orangeville in 1991, where his principal focus was assisting law firms with receivables recovery. In 2008 he was grandfathered into the paralegal licensing program, and has continued to provide legal services as a licensed paralegal since that time, principally in civil litigation in the Small Claims Court, together with residential landlord and tenant matters. His Small Claims practice has dealt with increasingly complex issues as the monetary jurisdiction of the Court increased. He has represented both individuals and corporations in a wide spectrum of cases, including wrongful dismissal, contract matters, construction disputes, bailment issues, and recovery of personal property.
Stephen has taught public speaking for the past 25 years. He is fluent in French, speaks passable Spanish, and is an advocate for correct spoken and written English, much to the annoyance of his friends and associates.
Senior Licensed Paralegal
Charles joined Precision Paralegal Services LLP in October, 2015.
Experienced, analytical and direct are words that describe Charles who has been practicing as a paralegal since 2001. He is one of our most experienced paralegals with over 3,500 court appearances under his belt. If you call for an initial consultation it is Charles you will most likely speak with. He often knows what to immediately look for with most legal disputes and his to-the-point style of consultations reflects this.
Over the years he has been a member or presenter to various court and government committees and he was among the first paralegals to become licensed when Ontario introduced paralegal regulation in 2007.
If you are an individual or small business, with unique legal issues, Charles is perfectly fitted to work with you on your Small Claims Court issue.
Cassandra Di Carlo
Manager of Corporate Relations | Licensed Paralegal
Cassandra joined Precision Paralegal Services LLP in the spring of 2010.
Cassandra graduated from the Paralegal Studies program at Sheridan College in 2010 achieving honours standing during her studies. She is a licensee who has been in good standing with the Law Society of Upper Canada since 2010.
Cassandra has many years of experience in the legal field in the areas of commercial debt recovery, asset recovery, contracts and subrogated claims. She specializes in the management of high volume portfolios.
She is capable of assisting a client from the outset of their matter until conclusion, including document preparation and courtroom advocacy. She is knowledgeable, professional, dedicated and dependable.
Michael L. Lloyd
Michael joined Precision Paralegal in September 2019, he is located in Calgary, AB.
Michael has had extensive experience in the public safety/legal community arenas. First, serving as a police officer with the Toronto Police Service, then as a professor teaching public safety at Sheridan College. He has obtained a master's degree from Royal Roads University along with undergraduate degrees in education (Brock University) and social work (University of Victoria.) In 2018, he graduated (with distinction) from the paralegal studies program at Conestoga College in Kitchener. Additionally, Michael holds a Certificate in Dispute Resolution from York University.
As a legal professional, Michael is empathetic and solution-seeking, constantly striving to find the best resolutions for his clients.
In his spare time, Michael volunteers as a community mediator in Calgary. He is an avid motorcyclist having toured extensively throughout Ontario and the eastern United States. Now as a resident of western Canada, he is eager to explore the western side of North America.
Heather completed a Double Major at Sir Wilfrid Laurier University in History and Medieval Studies. After graduation she chose to travel the world before heading home to complete her paralegal studies in 2015. Upon graduation from Fanshawe College with her Paralegal Studies Diploma, Heather was successful in writing the licensing examination with the Law Society of Ontario and received her official license in 2017. After venturing out on her own and running a successful Paralegal Firm with another associate, Heather opted to gain more experience in the legal field and joined a law firm assisting with their Real Estate transactions and handling Small Claims Court, Landlord & Tenant, and Human Rights matters. Being the determined individual that she is, she felt it was time to move on and focus more on building her career and position within the paralegal community. This ambition brought her to Precision Paralegal Services in 2020, where she is a valued member of the team focusing on both Landlord Tenant and Small Claims Court matters.
Connor graduated from the University of McMaster in Political Science in 2015. He then went on to continue his education at Sheridan College, graduating from the Paralegal Diploma Program, with Honours in 2017, and also being recognized with the Gillian Lee Student Leadership Award. Connor officially became a recognized licensed paralegal under the Law Society of Ontario in December 2017. Prior to joining Precision Paralegal Services LLP in January 2019, Connor gained experience in the workforce performing thorough legal research, gaining excellent negotiation skills, along with providing other various legal tasks.
Jathusan “Jat” Ratnakumaran
Jathusan “Jat” Ratnakumaran a licensed Paralegal with the Law Society of Ontario since 2012. Experienced Litigation Paralegal focusing primarily on Landlord and Tenant and Small Claims matters. He has successfully operated his practice for over 6 years. Jat has extensive experience in contracts, real estate, BRA (Buyers Representation Agreement), construction disputes. During his practice, he has assisted his clients in recovering and minimizing their damages. Over the years, Jat has represented many independent landlords successfully in the Landlord and Tenant Board. He has devoted his legal career to bringing legal services to the people by finding reasonable solutions in a timely fashion.
Outside the office, Jat loves spending time with his family, hiking, devoted observer of the NBA and NFL.
Samantha graduated from the University of Guelph with Honours in Political Science in 2015. She then continued her education at Mohawk College graduating from the Paralegal Studies program, again, with Honours in 2018. Samantha became licensed by the Law Society of Ontario and is now a licensed paralegal Samantha is focusing on Small Claims Court matters at Precision Paralegal and is eager to enhance her skills. Samantha enjoys sports, country music, watching HGTV and shopping for antiques. Precision Paralegal is proud to have Samantha on the team!
Stephanie Logan has represented large Corporations in Small Claims Litigation and Enforcement and has previously worked as an in-house paralegal alongside top-notch Criminal Lawyers in the industry and other seasoned Paralegals.
Prior to entering the legal field, she graduated in 2012 from the Police Foundations program at Mohawk College. Stephanie worked as a Driver Examiner for the Ministry of Transportation (Drive Test Centre) from 2006 to 2010 where she assessed new drivers on rules and regulations of the road prior to granting driver licenses. Stephanie's wide range of work experience includes law and security, private investigations, and civil litigation. Stephanie has a great passion for success and the law. She expresses her passion through ambition, attention to detail, and dedication to all her clients.
Brianna Lamarche is an experienced paralegal. After graduating in 2012 with Honours from Humber College, Brianna went to work at Clinique Juridique Grand-Nord in Kapuskasing, ON traveling across Northern Ontario from Hornepayne to Cochrane. She represented clients in both English and French in several areas of law including but not limited to Landlord and Tenant, Provincial Offences, Social Benefits, and Small Claims Court. She also represented clients in front of several different tribunals including the Landlord and Tenant Board, Social Benefits Tribunal, Criminal Injuries Compensation Board.
She also provides outreach program throughout the district informing the public about various laws and programs, such as presentations about the rights of a landlord and the rights of a tenant, power of attorneys and wills, Ontario Disability Support Program, Ontario Works, Workplace Safety and Insurance Board, Employment Law, Canada Pension Plan and CPP disability and information about scams.
John joined Precision’s Calgary office in January 2021. John started his practice at a Calgary Boutique and joined precision after incorporating his own company. Prior to his foray into civil litigation, John enjoyed a successful career as an Artillery Officer in the Canadian Armed Forces.
John is an experienced public administrator and has expanded his practice into the Provincial Court of Alberta and many other administrative and quasi-judicial tribunals at all levels of government. John has appeared before the Provincial Court of Alberta in Alberta as well as Administrative and Quasi-Judicial Tribunals in Alberta and British Columbia. John also has experience with Military Summary Trials and various appeal boards related to Veterans and Veterans issues. John’s practice focuses on general litigation in Alberta with a healthy appetite for employment and labour disputes.
When John isn’t in the office, he can be found along the back roads of Alberta enjoying the mountains or on the Rugby pitch. John is currently the Vice President of the Millican-Ogden Community Association, Treasurer of the Calgary Hornets Rugby Football and Athletics Club, and a volunteer Remotely Piloted Aircraft System (UAV) pilot with the Open Aerial Imagery Association. Recently he has been appointed to the "Friends of the HMCS Calgary Committee" by Calgary City Council, In the winter he can be found pondering why his Calgary Flames just can’t hockey before the all-star break (Jokes on them, the season starts after the break this year) and occasionally chasing granite down a narrow ice chute with a broom.
Royal Military College of Canada
Chiu School of Business (Bow Valley College)
Senior Law Clerk
Erynn Richards graduated from Seneca College of Applied Arts of Technology with a Court & Tribunal Administration Diploma and Alternative Dispute Resolution Certificate. Over the last 15 years, she has supported several firms as a litigation law clerk including recently Lancaster, Gowling WLG, and Haber & Associates Lawyers. Her duties included drafting of correspondence and pleadings, including statements of claim/defence, affidavits, notices of motion, factums, bills of costs, orders/judgments, notices of examination, undertakings/refusals charts, offers to settle, mediation memoranda/briefs, pre-trial memoranda, trial records and reporting letters. In addition, she supported the firms by scheduling and attendance of discoveries, consultations, meetings, teleconferences, mediations, settlement conferences, and hearings.
Intake Coordinator | Licensed Paralegal
Amanda graduated from Mohawk College, receiving a Diploma in Paralegal Studies. Previously, she graduated from Fanshawe College with a Diploma in Protection, Security, and Investigation. After Amanda joined Precision Paralegal, she quickly expanded her knowledge of the Small Claims Court and Landlord Tenant Board. She has a passion for customer service and, in January 2021, became the intake coordinator for the firm nationwide. Her responsibilities include the assessment and management of over 5,000 inquiries annually. She prides herself on listening to the client, understanding their issue, and then providing them with the best course of action. Amanda is also passionate about volunteering and community involvement.
Sandera graduated from the Bachelor of Applied Arts Degree Program in Paralegal Studies from Humber Institute of Technology and Advanced Learning in June 2012. She loves to write stories and poetry, write books.
In 2015, Fallon Burns graduated from Humber College with a Bachelor of Paralegal Studies in the top 10% of her class. Fallon excelled in competitive mock hearing competitions, called moots. While a student, Fallon became involved in professional paralegal initiatives founding the Paralegal Cup Moot and the more recent summer Lions’ Cup Moot. She served as the Student Director of the Ontario Paralegal Association from 2013 until 2015. She pursued her Bachelor of Canadian Studies and her Master of Arts in Critical Disability Studies at York University, completing her studies in 2019.
Fallon was appointed to the Law Society of Ontario’s Equity Advisory Group in 2015. She served as their Independent Paralegal until 2018. In 2015, Fallon was appointed to the Ministry of Attorney General’s Criminal Justice (Mental Health) Roundtable examine the over-representation of mental illness within Ontario’s Criminal Justice system.
A voracious legal researcher, Fallon adores legal questions of jurisdiction, contracts and administrative law. Fallon is delighted to return to Precision Paralegal Services where she completed her paralegal placement in 2014.
Bonnie Haigh has been a member of the Precision Paralegal Services LLP team since its inception.
With her strong and proficient background in administrative roles, Bonnie is a major support for our paralegals. Her attention to detail and knowledge of file management and the Small Claims Court process is invaluable.
Bonnie currently manages our process server network and court communications, together with all invoicing and payables data entry. She also provides support to the legal team upon requested.
Kseniya joined Precision Paralegal Services LLP in January 2018.
Kseniya graduated from the Diploma Program in Paralegal Studies from Humber College in April 2016, achieving honours standing during her studies.
Shortly after completing her studies, Kseniya joined the personal injury field and worked under the supervision of lawyers and paralegals offering legal assistance to people suffering from injuries as a result of motor vehicle accidents. Her busy role a legal assistant exposed Kseniya to various legal proceedings and presented her with an intensive experience.
Kseniya takes great satisfaction in helping individuals seeking legal advice and representation.