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For Financial Institutions & Business Lenders

Give your lending portfolio a clear recovery strategy.

Practical recovery support for financial institutions and business lenders managing defaulted loans, unpaid balances and commercial lending disputes.

Two financial professionals reviewing an open document portfolio in a quiet bank meeting area.

Ontario Alberta British Columbia

Support for your industry

Make each recovery decision from a complete account picture.

A defaulted business account can involve several agreements, changing balances and more than one potential party. The lending records, guarantees and information about repayment prospects all matter when deciding how to proceed.

We help lending and recovery teams review those records, identify gaps and assess a proportionate next step. A clear scope, file budget and reporting approach support decisions on a single account or an ongoing portfolio.

Business loan recovery

Review loan documents, advances, payments and adjustments to establish the lending account your organization seeks to recover.

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Lending and guarantee claims

Assess the relevant agreements, party details and guarantee records before a claim route and scope are discussed.

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Judgment recovery planning

Consider current debtor information, prior recovery efforts and the expected cost of further collection steps on an unpaid judgment.

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The province, agreement, parties and type of claim guide the available process. We review these with your team before recommending a course of action.

Schedule a consultation

Let’s discuss your lending portfolio.

Tell us about your institution, the lending accounts involved and what your recovery team needs.

Helpful for our first conversation

  • Executed loan documents, amendments and guarantees
  • Advance records, transaction ledger and balance calculation
  • Borrower and guarantor identity details
  • Default notices, payment correspondence and existing proceedings

A brief overview is enough to start. We’ll discuss how to provide the supporting records.

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Illustrative scenarios

The kinds of matters
we can discuss.

These examples show the issues a first conversation may cover. For actual file histories and outcomes, see the published case studies below.

01

A business loan enters default

Illustrative scenario: a lender refers an account after agreed repayments stop. The loan documents, ledger, notices and available business information help the team review the balance and potential recovery approach.

02

Several linked agreements need review

Illustrative scenario: a credit file contains amendments, a guarantee and a disputed balance. The records are organized together to identify the relevant parties, obligations and issues before further action is considered.

Discuss a similar matter

The recovery knowledge centre

Information for your
next recovery decision.

Explore the Knowledge Centre

Watch the issues explained

Read the practical perspective

From published files

Relevant recovery
experience.

Explore the facts, decisions and outcomes of these published files, with the connection to your industry explained for each.

A commercial lender collected a loan judgment through bank and wage garnishment.

A commercial financing claim was paid in full after filing and service on the business and individual defendant.

Browse all case studies

Questions from your industry

Before you refer
a matter.

Start with the questions that matter to your team, then speak with us about your specific circumstances.

Discuss Your Lending Accounts
Can you review business lending portfolios?

Yes. Tell us the types of loans, provinces, typical balances and expected referral volume. We can discuss intake, file budgets and reporting while reviewing each account for the evidence, parties and recovery prospects involved.

Can a guarantee be reviewed with the loan claim?

Provide the guarantee and any related execution records with the lending agreement. Its terms, documentation and the circumstances of the matter need to be assessed before any claim involving a guarantor is recommended.

How do you approach accounts with uncertain recovery prospects?

The balance alone does not determine whether further action makes sense. Available debtor information, disputed issues, supporting records and expected costs all inform the discussion about a proportionate next step.

Can our team agree on budgets before referring files?

We can discuss the fee approach, expected steps, referral criteria and reporting before work begins. The scope and budget for a matter should reflect the records, issues and recovery objectives for that account.

Put the next step in perspective

Let’s discuss your lending portfolio.

Tell us about your institution, the lending accounts involved and what your recovery team needs.

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