Outstanding dealership accounts
Review account terms, invoices, payments and adjustments to assess a dealership’s proposed recovery claim.
Explore this serviceFor Vehicle Dealerships
A practical next step for unpaid dealership accounts.
Commercial recovery and dispute support for vehicle dealerships reviewing outstanding balances and vehicle-related payment issues.
Ontario Alberta British Columbia
Support for your industry
Review the transaction and account records together.
A dealership account can involve signed transaction documents, payment arrangements, adjustments and correspondence between several people. An organized record helps identify the balance your business is seeking and the reason it remains unpaid.
We help dealerships assess commercial recovery matters and choose a proportionate route forward. The approach is grounded in the agreement, supporting evidence, disputed issues and expected value of further action.
Vehicle-related payment disputes
Organize transaction documents and correspondence where the parties disagree about an outstanding commercial balance.
Explore this serviceOntario repair and storage disputes
Assess the fit of our lien dispute services where an Ontario vehicle is held over disputed repair or storage charges.
Explore this serviceThe province, agreement, parties and type of claim guide the available process. We review these with your team before recommending a course of action.
Schedule a consultation
Let’s discuss your dealership accounts.
Share the outstanding accounts or vehicle-related payment disputes your dealership needs to resolve.
Helpful for our first conversation
- Signed transaction or commercial account documents
- Invoices, agreed adjustments and payment history
- Relevant vehicle identification and delivery records
- Correspondence explaining the outstanding balance or dispute
A brief overview is enough to start. We’ll discuss how to provide the supporting records.
Thank you
Consultation request received.
Our team will review your request and follow up to arrange a consultation.
Illustrative scenarios
The kinds of matters
we can discuss.
These examples show the issues a first conversation may cover. For actual file histories and outcomes, see the published case studies below.
An agreed transaction balance remains unpaid
Illustrative scenario: a dealership has an outstanding balance following a documented vehicle transaction. The signed agreement, payment records, adjustments and correspondence help establish the account for review.
A commercial customer disputes an account
Illustrative scenario: a fleet customer questions charges on a dealership account. The applicable agreement, work or delivery records, invoices and prior communications help identify the payment dispute and available evidence.
The recovery knowledge centre
Information for your
next recovery decision.
Watch the issues explained
3:25Video · Michelle Haigh
Small Claims Court Limits in Ontario, Alberta and BC
Compare the monetary limits in Ontario, Alberta and British Columbia and learn how court selection affects recovery strategy.
Watch video
2:54Video · Michelle Haigh
Accounts Receivable Recovery for Medium and Large Businesses
Learn how structured accounts receivable recovery can help businesses protect revenue and improve cash flow.
Watch videoRead the practical perspective
Article · Small Claims
When a Consumer Protection Act (CPA) Claim Lands in Small Claims Court
A practical response to Ontario consumer protection claims for lenders and finance companies: check applicability, preserve records, narrow the issues and assess resolution.
Read article
Article · Debt Recovery
When to Choose Collections vs. Legal Action: A Guide for Businesses and Lenders
Weigh recovery prospects, evidence, costs and timing when deciding how to pursue unpaid commercial invoices, business accounts and lending debts.
Read article
Article · RSLA
Why Vehicle Owners and Lienholders Should Take a Second Look at RSLA Claims
An Ontario towing, storage or repair invoice deserves careful review. Learn what vehicle owners, fleet operators and PPSA lienholders should gather before responding.
Read articleFrom published files
Relevant recovery
experience.
Explore the facts, decisions and outcomes of these published files, with the connection to your industry explained for each.
Related vehicle-finance dispute: the firm defended the financing company named by a dealership and purchaser, rather than representing the dealer.
Case Study · Commercial Defence
Defending an Auto Dealer Financing Dispute
A financing company defended a claim connected to a vehicle sale and financing arrangement. The matter closed following a resolution involving a partial payment.
Vehicle FinancingContract DisputesClaim Defence
Read case study Related trade-in dispute: a secured lender recovered from a dealership. The firm represented the lender, not the dealer.
Case Study · Debt Recovery
Full Recovery After a Dealer Sold a Trade-In Subject to a Security Interest
A Vancouver dealership paid a secured lender in full after a claim over a truck accepted on trade and resold without paying out the registered security interest.
British ColumbiaVehicle FinancingSecurity InterestsCorporate Debtors
Read case study Questions from your industry
Before you refer
a matter.
Start with the questions that matter to your team, then speak with us about your specific circumstances.
Discuss Your Dealership AccountsCan you review an outstanding dealership balance?
Yes. Tell us about the transaction or commercial account, province, amount owing and any disagreement. Signed documents, account records and payment history help the team assess whether the matter fits our recovery services.
What if the customer disputes the underlying transaction?
Include the customer’s position and the complete relevant agreement, together with adjustments and correspondence. A disputed account needs to be reviewed on those facts before a claim position or further step is recommended.
Can we discuss repair or storage charges affecting a vehicle?
For an Ontario matter, share the vehicle details, charges, notices and relevant authorizations. The team can assess whether the matter fits our repair and storage lien services and identify any further records needed.
Can our dealership group establish a referral process?
We can discuss the types of accounts, offices, provinces, expected volume and reporting your group needs. Clear instructions, supporting records and agreed budgets form the starting point for individual referrals.
More procedural guidance
Ontario, Alberta and British ColumbiaWhat is and how Can a business do a Business Search?OntarioDoes a business need to have a record of any payments, returned cheques, etc. and/or a clear recollection of what happened and when?Ontario, Alberta and British ColumbiaWhat types of cases does Small Claims Court handle?Put the next step in perspective
Let’s discuss your dealership accounts.
Share the outstanding accounts or vehicle-related payment disputes your dealership needs to resolve.